Delivery policy

Delivery service is available to all customers within a six mile radius of our stores in Interlochen and Kingsley.

 

We reserve the right to restrict or refuse deliveries based on 1) weather conditions 2) distance 3) inaccurate information given or 4) high business volumes.

 

If we feel inclement weather has a high probability to affect 1) the safety of our staff and 2) the service to our customers, we will only deliver at the discretion of management.  This would generally happen if a weather watch or warning is issued.

 

Our delivery fee ($3.50) covers the cost of insurance and also serves as gas reimbursement for our drivers.  (Gratuity should be added to the delivery total.)

 

Delivery orders must have a sub-total of $10 or more.

 

Customers will be given an approximate wait time for delivery.  We want to be as accurate as possible; however certain conditions beyond our control could delay orders.  If this occurs, we will make reasonable resolutions with a productive approach to solving the problem.